#67
Confirmation pages
Pages and Layouts · Practitioner
What is this skill?
Confirmation pages are the "end of journey" screens that tell users they've successfully completed a task. They include reference numbers, next steps, and important information.
Why is it important?
- User confidence – Confirms the action was successful
- Next steps – Tells users what happens next and what they need to do
- Reference information – Provides details users may need later
- Journey completion – Essential for testing the full user experience